Redemption offers. What are they & how to claim them

You will often see special offers on our website for free gifts that state 'offer via redemption'. This blog will explain what this means and what you have to do claim your offer.

A redemption offer is a special offer promoted by a supplier which runs for a limited period of time. For example it could be a free attachment for a mixer, or a capsule credit for a coffee machine.

This gift won't be delivered with your order.

Instead you will need to redeem it directly from the supplier. Occasionally we may supply an additional gift with a product as well as the supplier's promotion. This will be sent out with your order.

Until recently the only way to redeem an offer was by filling in a form and posting it to the supplier. You would then have to wait for it to be processed and the gift sent out to you. In some cases this could take up to six weeks.

Today, most offers are redeemable by filling in an online form on a supplier's website (or their own dedicated redemption website). This makes the whole process both quicker and more efficient. It normally involves providing contact info, details of the product purchased (model, serial number etc), where your product was purchased and proof of purchase.

Once the supplier has received and processed this information they will send you the free gift directly (in some instances this can still take up to 28 days). Another benefit is that you will receive confirmation that your application has been received.

It is worth noting that you only have a limited period of time after the promotion has ended to redeem your free gift. We would recommend that you get this done as soon as you have received your order to avoid disappointment. Applications after the end date won't be accepted.

These are the current redemption offers running on our website. We've included the dates the offers run between in addition to the date you have to redeem the offer by and a link to the suppliers' redemption website. If you require any further assistance you can always call our customer service team on 0800 371355 or alternatively you can contact us through our website using LiveChat.

Purchase a Dualit Classic Kettle from us and get a FREE Set of 2 Latte Cups & Saucers via redemption.

Runs from 1^st November to 31^st December 2024.

For more details or to redeem offer click here Click Here

Claims must be made by 31^st January 2025.

Receive a Free Sandwich Cage when you purchase a Dualit Classic 2 Slot Toaster or 2 Free Sandwich Cages when you purchase a Dualit Classic 3 or 4 Slot Toaster.

Please note: Combi, Origin models and Kettle/Toaster bundles are excluded from this offer.

Runs from 1^st November to 31^st December 2024.

For more details or to redeem offer click here Click Here

Claims must be made by 31^st January 2025.

Receive 2 complimentary bags of coffee beans when you purchase and register any Sage coffee machine (excluding Sage Nespresso machines). Submit all claims via the Sage website. Register your product and claim your 2 free bags of coffee beans within 30 days of purchase. 

Offer runs until 15th January 2025.

For more details, full terms and conditions, or to redeem the offer click here

Purchase a qualifying Vertuo coffee machine and receive 50 free capsules. Sign up to Nespresso Plus and receive free gifts worth £150 across your next 5 orders.

Terms and conditions apply.

Runs from 2nd October until 14th January 2025.

For more details, full terms and conditions, or to redeem the offer click here

Subscriptions must be activated, and the first order placed, by no later than 30th April 2025 to qualify for the discounted orders and free gifts.

Get an Espresso Exploration Kit when you purchase either a KitchenAid Semi or Fully Automatic Espresso Machine.

The Semi Automatic Espresso Machine Kit is worth £65 and includes 1 Bean Hopper + 3 cans of Illy Coffee Beans.

The Fully Automatic Espresso Machine Kit is worth £100 and includes 1 Bean Hopper + 1 Milk Container + 3 cans of Illy Coffee Beans

Runs from 15th September until 31st  December 2024.

For more details, full terms and conditions, or to redeem the offer click here

Claims must be made by 31st January 2025.

Buy a Magimix Citiz Coffee Machine or a Sage Creatista Plus Coffee Machine and get its entire value back in coffee*

*Payable as 10 discounts split across your next 10 orders† over 12 months on Citiz coffee machines, or as 12 discounts split across your next 12 orders† over 18 months on Creatista Plus machines*:

*T&Cs/exclusions apply. Maximum one offer per customer account, payable as 10 discounts split across the 10 qualifying orders for Citiz coffee machines, or 12 discounts split across the 12 qualifying orders for Sage Creatista Plus coffee machines. †Minimum order quantities apply. Maximum one qualifying order can be placed per day.

For more details, full terms and conditions, or to redeem the offer click here

Runs from 14th August until 31st  December 2024. First qualifying order must be placed by 31.01.25.

Purchase a qualifying Vertuo coffee machine and receive 30 free capsules. Sign up to Nespresso Plus and receive the following free gifts worth £150 across your next 5 orders. First order: £20 off. Second order: Free box of Cantuccini biscuits. Third order: £20 off. Fourth order: Free Aeroccino milk frother, or an apron, a chocolate box, and a display drawer. Fifth Order: Free set of Origin Lungo mugs. Terms and conditions apply.

Runs from 12th June until 17th September 2024

For more details, full terms and conditions, or to redeem the offer click here 

Initial claim must be made by 1^st October 2024. Subscriptions must be activated, and the first order placed, by no later than 1^st January 2025 to qualify for the discounted orders and free gifts.

To redeem your Chefs for Foodies Recipe Box click one of the following

LEMON AND RICOTTA CHEESECAKE

SPAGHETTI PUTTANESCA AND ROSEMARY FOCACCIA

HALEEM CHICKEN CURRY WITH MASALA BREAD AND MANGO LASSI

CHOCOLATE FONDANT LAVA CAKE

Add chosen recipe box to your cart and proceed to checkout.

Enter your contact and delivery details.

Add your unique code that was sent with your mixer in the ‘Discount code or gift card’ section and hit ‘apply’. Please note the offer does not include shipping.

Complete the order by adding your payment details.

Runs from 1st July - 30th August 2004

Buy 50 Capsules & get 50 FREE when you buy any Nespresso Original Line Coffee Machine. Terms and conditions apply.

Runs from 5th June until 30th July 2024

For more details, full terms and conditions, or to redeem the offer click here 

Claims must be made by 30th July 2024.

Customers will receive via redemption 30 Free capsules (a pre-selected pack worth over £15) and promocode for £30 off coffee (£5 off your first 6 orders with Nespresso Plus Coffee Subscription, e.g. £20 per order instead of £25) plus Free Nomad Travel Mug (with your first Nespresso Plus Coffee Subscription order). Terms and conditions apply.

Runs from 14^th February until 28th May 2024.

For more details, full terms and conditions, or to redeem offer click here 

Customers will receive via redemption 30 Free capsules (a pre-selected pack worth over £15) and promocode for £30 off coffee (£5 off your first 6 orders with Nespresso Plus Coffee Subscription, e.g. £20 per order instead of £25). Terms and conditions apply.

Runs from 1st November 2023 until 31st January 2024.

For more details, full T&Cs or to redeem offer Click Here

Claims must be made by 14th February 2024.

Receive a Free Sandwich Cage when you purchase a Dualit Classic 2 Slot Toaster or 2 Free Sandwich Cages when you purchase a Dualit Classic 3 or 4 Slot Toaster.

Please note: Combi, Origin models and Kettle/Toaster bundles are excluded from this offer.

Runs from 1^st November to 31^st December 2023.

For more details or to redeem offer click here Click Here

Claims must be made by 31st January 2024.

Purchase a Dualit Classic Kettle from us and get a FREE Set of 2 Latte Cups & Saucers via redemption

Runs from 1^st November to 31^st December 2023.

For more details or to redeem offer click here  Click Here

Claims must be made by 31st January 2024.

Customers will receive via redemption 30 Free capsules (a pre-selected pack worth over £15) and promocode for £45 off coffee (£15 off your first 3 orders with Nespresso Plus Coffee Subscription, £10 per order instead of £25). Once the Nespresso Plus Coffee Subscription is activated customers will receive a free Aeroccino 4 Milk Frother when they place their first order (worth £89). Terms and conditions apply.

Runs from 23rd August until 18th October 2023

Claims must be made by 1^st November 2023

Receive a set of FREE BLENDCUPS worth £50 with the purchase of any Magimix Blender Power.

Runs from 21st August until 18th September 2023

Claims must be made by 2^nd October 2023.

50 FREE Capsules & £45 off coffee when you buy any Vertuo machine and activate your Nespresso Plus coffee subscription. Terms and conditions apply.

Runs from 7th June until 13th August 2023

Claims must be made by 27th August 2023.

Purchase a qualifying KitchenAid Espresso Machine or Burr Grinder and get a 6 month coffee subscription*

Runs from 3rd October 2022 to 31st July 2023

* 6x 250g bags in total, delivered 1 bag per month over a 6 month period.

Claims must be made by 31st August 2023

Purchase a qualifying KitchenAid Artisan Blender – K400, High Performance or Power Plus or KitchenAid Food Processor 2.1L or 3.1L and get a Free Chefs For Foodies recipe box worth up to £35**

** Choose - Lemon & Ricotta Cheesecake, Haleem Chicken Curry with Masala Bread & Mango Lassi, Japanese Squash & Tempura Vegetables, or Roasted Cod, Celeriac Roulade & Hassleback Potatoes.

Runs from 11^th May to 5^th July 2023

Claims must be made by 31st July 2023.

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Receive a set of FREE BLENDCUPS worth £50 with the purchase of any Magimix Blender Power.

Runs from 24th May until 27th June 2023

Claims must be made by 11th July 2023.

Purchase a selected Sage espresso machine and receive 6 bags of Speciality Coffee Beans worth up to £75 in value.

With any Oracle, Oracle Touch, Barista Touch, Barista Pro, Barista Express Impress and Dual Boiler Coffee Machine.

Runs from 29th March to 6th June 2023

Claims must be made by 20th June 2023.

Receive a set of FREE BLENDCUPS worth £50 with the purchase of any Magimix Blender Power.

Runs from 13th March until 16th April 2023

Claims must be made by 30th April 2023.

Purchase a selected Sage espresso machine and receive a Bonus Masterclass with a World Champion Barista and Specialty Beans up to the value of £350.

●     Master the fundamentals of espresso on an online masterclass with a world champion barista

●     Up to 12 Free Coffee Bags. 50% off a trial subscription up to 24 bags.

Runs from 1st February to 28th March 2023

Claims must be made by 11th April 2023.

Runs from 5th December 2022 until 15th January 2023

Claims must be made by 15th February 2023.

Runs from 7th November 2022 until 13th January 2023

Claims must be made by 27th January 2023.

Receive a Free Sandwich Cage when you purchase a Dualit Classic 2 Slot Toaster or 2 Free Sandwich Cages when you purchase a Dualit Classic 3 or 4 Slot Toaster. Combi, Origin models and Kettle/Toaster bundles are excluded from this offer.

Runs from 1st November until 24th December 2022.

Claims must be made before 23rd January 2023.

Receive 30 Free Coffee Bags when you purchase a Dualit Classic Kettle (model nos: CVJK1 and CVJK13 only).

Runs from 1st November until 24th December 2022.

Claims must be made before 23rd January 2023.

Runs from 2nd November 2022 to 10th January 2023

Claims must be made by 24th January 2023.